EMV Chip Debit Cards
Chip Cards Coming Soon

In our continuing efforts to update and improve our products and services for our members, CBC will be converting all existing magnetic stripe Debit cards to new EMV chip-enabled debit cards. EMV technology provides greater security when using your card. This email is meant to inform you that your new EMV chip card will be arriving in the mail shortly.

What Do I Need To Do?

When you receive your new EMV chip card, please follow these simple steps to activate the card:

  1. Call 1.888.691.8661 to activate your card. (Please call from the primary phone # on the account)
  2. Call 1.888.891.2435 to set your PIN number. (You can use the same PIN number you were using, but a PIN does need to be set in order for your new card to work)

Will My Card Number Change?

Yes, for added security, your new EMV Chip card will have a new card number associated with it.

Do I Need To Update My Automatic Debits?

Automatic debits associated with your current CBC card at participating merchants may be transitioned to your new EMV card once it is activated. We suggest you monitor your automatic payments to ensure the transition was performed by the merchant. If not, you will need to provide the new card number to the merchant directly.

If you have any questions regarding your new chip card, please feel free to contact us at 1.805.988.2151 or memberservices@cbcfcu.org.

Published Date: 
Friday, October 26, 2018
Chip Cards Coming Soon