Account Security

Learning Center - SecurityWe know you're concerned about your financial security and at CBC it's equally important to us. That's why we go above and beyond to ensure your account and personal information is secure.

Ways CBC Protects You:

  • 24/7 account monitoring for fraudulent activity
  • Offers secure eStatements to reduce risk of mail fraud
  • Internet and mobile banking solutions that utilize state-of-the-art security technologies
  • Security questions for logging into both online and mobile banking to make sure it's really you
  • Safe online banking and mobile apps: we follow industry best practices for security such as not printing your full card number on ATM receipts
  • Ability to sign up for mobile alerts for a low balance or unusually high amount of transactions
  • CBC offers fully managed ID Theft restoration services and more with our Epic Checking accounts
  • CBC will NEVER contact you directly (via phone call, text message, e-mail, mail, etc.) asking for any of your personal information. If you are contacted by someone asking for this information and claiming to be from CBC, please call us at 805-988-2151 immediately to verify

How you can lower the risk of identity theft:

  • Sign up for eStatements to reduce your chances of mail theft
  • Routinely check your bank accounts and credit report to ensure no fraudulent activity has taken place
  • Don't use your personal computer in "administrator" mode
  • Don't answer or read e-mails from¬†people you do not know
  • Pay your bills online with Bill Pay
  • Register to receive text or e-mail alerts of activity on your accounts
  • Create a strong password using a combination of numbers, letters, and symbols
  • Don't use the same password for multiple websites and change passwords regularly
  • Don't use mother's maiden name, birthdates, anniversaries or other information that is well known or publically available or used to access other websites
  • Never use public Wi-Fi for banking or online transactions entering payment information

If you have concerns that your card or account information has been compromised, call us immediately: 805-988-2151.